Celestial presents Evolution

All tickets are non-refundable as per Yuup’ terms and conditions unless exceptional circumstances apply as detailed in the terms and conditions.

You will receive your e-ticket(s) from Yuup via email. This will be sent from: hello@yuup.co (please check your junk or spam folders in case it’s gone there). A copy of your ticket can also be found by logging in to your Yuup customer account and selecting ‘my experiences’.
If you have purchased multiple tickets under one booking, please note the Yuup system will generate separate QR codes for each person to scan on arrival. 
You are advised to either print a copy of your e-ticket(s) at home, or display your ticket on your mobile to be scanned at the entry gate.

If you have a ticket or booking-related question, you can contact the Yuup team via email at hello@yuup.co or by using Intercom, the instant chat function found on the Yuup homepage.

Tickets can only be purchased in advance from the Yuup website and cannot be purchased from the venue box office.

Carer tickets are for registered carers attending with someone who needs extra support.

Concession includes: Carer | Over 65 | NUS | Bluelight | Armed Forces.

Currently we only have two dates available. However, depending on demand, we may make further dates available in the future.

It’s a shame you can’t join us. Tickets are non-refundable, however, if you would like to pass on your tickets to someone else that is fine as long as they have access to the QR e-tickets to scan on entry.

We advise you to arrive in plenty of time to get through the gates and security checks prior to the start time.
Please be aware:

• The public entrance gate is located at Ashley Down Road: BS7 9LU
• The entrance gate at Nevil Road will not be in operation
• Bag searches will be in operation as well as security checks at the entrance.

Early evening show timings:
Gates open (1.5 hours prior) to show - 15:00pm
Food village and Fairground opens - 15:00pm
Show build up starts 16:00pm
Drones take flight - 16:30pm
Show ends - 16:46pm
Food village/ fairground closes - 17:10pm
Site closes - 17:30pm

Late evening show timings:
Gates open (1.5 hours prior) to show - 18:30pm
Food Village and Fairground opens - 18:30pm
Show build up starts 19:30pm
Drones take flight - 20:00pm
Show ends - 20:16pm
Food Village and Fairground closes - 21:00pm
Site closes - 21:20pm

The total run time is 31 minutes. The drone show includes a pre-roll soundtrack before 16 minutes of airtime so the entire show will last for 31 minutes in total.

• Your own food & drink with the exception of a non-glass refillable water bottle
• Dogs are not allowed to attend (except assistance dogs)
• Chairs, picnic rugs or hampers.
• Glass items 
• Umbrellas
• Sharp objects including knives 
• Flares, streamers or laser pens
• Any illegal substances or alcohol
• Bags larger than 12" x 6" x 12”

• A non-glass refillable water bottle or sealed plastic water bottle
• Bags up to 12" x 6" x 12” in size
• Coats and jackets 
• Mobile phones
• Cigarettes, vapes, lighters – smoking is not permitted in front of the performance area. There are designated smoking areas (please refer to signage) behind the Mound Stand.

Alcoholic and non-alcoholic drinks can be purchased from the following bars on site, (please bring ID with you as the venue operates a Challenge 25 policy)

• Thatchers Bar and the Jessop Bar are located on the ground floor of the Pavilion 
• 6 O'clock Gin and the Shack Bar can be found behind the Mound Stand, in the Food Village

There will also be a variety of food options available in the Food Village, these include:

• Multi-Unit – Burgers, chips, hotdogs
• Greek Street Food
• Pizzas – Gluten-free options available
• Coffee and Donuts
• Pieminister Pies - available from Thatchers Bar

Family-friendly fairground rides will be located next to the Food Village. Tickets for the fairground rides can be purchased on the day.

The venue is cashless and only card payments are permitted.

Just inside the entrance to the venue, there will be a dedicated compound where we ask you to leave your child's pushchair or buggy. This area will be fenced with a member of staff at the entrance, however, property left here is done so at your own risk. We recommend you use a wristband (available at the entrance) to label your pushchair or buggy before leaving it in the compound. If you have any questions, please speak with a member of staff when you arrive at the venue.

Seating at Seat Unique Stadium is slightly raised up from the pitch level, has a minimal incline, and isn't too high.

Yes, the venue is wheelchair and pushchair accessible. The Seat Unique Stadium is committed to ensuring that its venue is accessible for all customers. The Pavilion is designed for full accessibility to all areas.

Wheelchair access is available at the Ashley Down Road entrance (the Nevil Road entrance will be closed for this event) and the open nature of the Seat Unique Stadium means that wheelchairs can be readily accommodated.

If you are a wheelchair user you must select an accessible seat in the Mound Stand (row A, seat 192 - 228) at booking to ensure that you're seated in the correct viewing area for the show.

Yes, a carer can attend the performance with you. Accessible seats are limited, so please book your carer and accessible tickets at the same time so ensure that you are sat together.

The accessible seating tickets provide access to an accessible platform for individuals in a wheelchair or with mobility impairment.

Accessible seating is limited but we will do our best to accommodate you at another showing.

If you cannot find any remaining accessible seating please contact the team at hello@yuup.co with your seat requirements and the team will contact you if more accessible seats become available.

It is recommended that you choose a seat located towards the front of the row nearest the performance area or at the end of an aisle, as this will provide you with a little bit more space.

The individual needing an accessible seat would select one of the accessible spaces in Row A of the Mound Stand, the rest of the group could sit in Row B located behind.

At the end of the Mound Stand nearest the main entrance to the venue, there will be a small fenced compound where mobility scooters can be parked. This compound will accommodate up to 8 average-sized scooters. It immediately adjoins the entrance point to the Mound Stand where the accessible seating is located. The ground from this point to the accessible seating is level and there are no steps between the scooter parking point and the accessible seats. If you have any questions, please speak with a member of staff when you arrive at the venue.

Yes, a BSL interpreter will be signing the 19:30 showing of Evolution at the Seat Unique Stadium, on Wednesday 20 December. A dedicated block of seats has been set aside to ensure that those who would like to use this service have a good line of sight to the interpreter. Please contact hello@yuup.co for more information about booking these seats.

There is no public parking available at the Seat Unique Stadium

All Blue Badge parking for Evolution shows on 20th and 21st December have now been allocated. If you have accessible needs please contact tickets@glosccc.co.uk to discuss drop off points at the venue close to the entrance.

The Seat Unique Stadium is easily accessible by bus: Services 17, 70, 72, 73, 74, 75, 76 all run within a five-minute walk of the entrance. All buses operate at regular intervals throughout the day.

The nearest train station to the Seat Unique Stadium is Montpelier, approximately one mile from the venue. The station has direct routes through to Bristol Temple Meads. Bristol Temple Meads has connections to Bristol Parkway.

Yes, Evolution is suitable for all ages to enjoy!

All children under the age of 18 must be accompanied by a parent or guardian over the age of 18. Any adult is responsible entirely for the safety and welfare of any Infant and/or Child and/or Teenager in their party. We do not accept any parental or supervisory duty of care or liability for any under 18s.

It’s a shame you can’t join us. Tickets are non-refundable, however, if you would like to pass on your tickets to someone else that is fine as long as they have access to the QR e-tickets to scan on entry.

In the event of bad weather conditions, the event may be cancelled and your booking will automatically be moved to a new date as explained on the Experience Listing. We will contact all customers by email and SMS to confirm the new date the event will be held on.

Unfortunately, dogs are not allowed to attend the event with you with the exception of assistance dogs.

You will not be able to bring your own food & drink with you, except a non-glass water bottle or sealed plastic bottle. There will be a number of different food and drink options available to purchase at the venue.

Yes. There are exemptions for bringing food/drink onsite if you have a health condition- please provide proof of this where possible.