Host benefits with yuup

Yuup is a marketplace for amazing local experiences. All you need is an idea or passion, and we'll provide you with the tools to thrive!

From the moment you join, we help you to create, promote and manage your experiences, giving you more time to focus on what you love - and earn money.

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Host benefits

Join the marketplace for amazing local experiences in Bristol, Bath and Birmingham, where local people are looking to discover exciting things to do with passionate people like you.

Reasons to say yuup!

No upfront fees

It is completely free to list your experience on yuup. No subscriptions fees or memberships – we take a small commission on each booking, so we don’t make money unless you make money.

Tools to manage bookings

From availability to customer communication, our easy to use tools help you manage bookings from start to finish, leaving you with more time to do what you love and host great experiences!

Reach new audiences

We have over 200k monthly visitors to our website, all looking to try new things in their local community - that could be yours!

Unlimited support

Live chat with access to support on tap from our team. From sign up to hosting experiences, our friendly operations team are on hand to answer any questions and provide assistance when required.

Host benefits

How we will help you grow

We have a huge customer base waiting to try your experiences
With 2.3 million annual views to our site.

We offer professional photography
To attract more people to your experience listing.

We'll promote you and your experience
Our team work across, social and email to get you noticed. You may even get a chance to feature in one of our ad campaigns

Create your experience pages, we'll make them shine
Our in-house copywriters and SEO team will get you and your experience in front of the right people

You'll get access to the latest business insights and seasonal market trends
In our monthly Yuup host newsletter to help you accelerate your growth

Referral incentive
Opportunity to earn Yuup Credit for referring new hosts to Yuup

Increase your revenue with direct bookings
Take direct bookings using your unique booking link and only pay 5% commission (and Yuup pays the payment processing fee)

Manage all your bookings in one place
Look after Yuup bookings, direct bookings and offline bookings (by phone, email or walk-in) centrally using all the great features on our platform
 

How we help you manage your experiences

Easy to use host portal
With step-by-step support to getting started

Location management
With our 'meet me nearby' feature to protect your exact location (if delivering your experience from home)

Price management
Including custom pricing options

Set your cancellation policies
And easily manage participant terms & conditions and age limits

Customise participant instructions
Set special joining or 'on the day' instructions

Manage real-time booking availability
Set availability either on specific dates on a recurring schedule that you control

Customer communication tools
Easily keep your customers updated via email and SMS and even set exception dates when you're planning to be away

Manage rescheduling, cancellations and refunds
Automatically offer new dates to customers waiting to schedule the experience they’ve booked with you

Automated refund management
With dispute management process if needed

Host benefits
Host benefits

Customer service

On the day summary for host of participants booked to attend and other key information

Chat messenger service for host to Yuup, host to customer and Yuup to customer

UK telephone support for hosts.

Getting paid

Get paid each week direct to your bank account

Clear financial reporting and booking views by status

Monthly summary for your accountant

After the experience

Measure success: see what people are purchasing and how much remaining inventory you have available

Follow-up email: automatically send a personalised follow-up message to participants the day after your experience and attach a PDF (for example, a recipe or summary of the day) if you'd like to

Customer feedback and reviews: customers receive an email the day after their experience requesting a review and once approved the review comments appear on your experience page(s)

Growing the community

Create and share wish lists: customers can save their favourite experiences to one or more wish lists and then share that wish list using a simple link on social, email, WhatsApp or SMS

Social shares: customers can easily share your experience pages on social

We’re committed to helping our experience hosts thrive, by providing the support and tools to succeed for businesses big and small. Ready to host your first experience on Yuup?