Host help

Looking for help? hello@yuup.co  |  Read our host FAQs |  Book a host portal support session


Read our help articles

Including how to guides, handy tips & more

How to build your social media presence as a small business

We hope that by incorporating these tips into your routine you can take small steps towards social media success with...

Tuesday 19 March 2024

Yuup Gifts, Promos & Credit

Here's a handy guide to Yuup gifts, promos & credit

Wednesday 7 February 2024

Bookings Tab

A quick and easy guide on navigating the bookings tab.

Wednesday 7 February 2024

Setting Up Teams And Host Bios

Here's our step-by-step guide to setting up teams and host bios.

Wednesday 7 February 2024

Waiting Lists

Learn how waiting lists work for your Yuup experiences.

Tuesday 6 February 2024

Contacting Past Customers

Here's how to contact your past customers.

Tuesday 6 February 2024

Verifying Your Account

Here's our guide to verifying your account

Tuesday 6 February 2024

Spaces Directory

Have an experience planned but no location? Check out our spaces directory!

Tuesday 6 February 2024

Maximising your experience bookings through seasonal strategies

Yuup share some tips and tricks on how to make the most of your experience bookings with seasonal strategies.

Friday 2 February 2024

Managing Dates and Availability

Here a step-by-step guide on managing dates and availability for your experiences on Yuup!

Wednesday 11 October 2023

Setting Up a New Experience

Welcome to Yuup! Read our step-by-step guide on how to set up your experience page.

Tuesday 3 October 2023

Setting Up An Authy Account

Here's a step by step guide to setting up an Authy account

Thursday 29 June 2023

Enabling QR Code Tickets

Are you hosting a large-scale event? Read about our QR code technology and how you could benefit from it!

Thursday 29 June 2023

Suggesting Alternative Dates

Read how to manage and change your confirmed bookings.

Wednesday 7 June 2023

Accessing Customer Names & Phone Numbers

Here's a handy guide to accessing customer names and phone numbers.

Monday 22 May 2023

Capturing Customer Preferences

Capture important information ahead of your event with our customer preference tools.

Tuesday 16 May 2023

Receiving Payment and Payout Statements

Here’s a handy host guide about receiving host payments and payout statements.

Tuesday 11 April 2023

Setting Up Your Host Account

Welcome to Yuup! Read our step-by-step guide on how to set up your host account.

Friday 24 March 2023

How to Manage Bookings

Here’s a handy host guide to receiving, confirming and declining bookings.

Thursday 16 March 2023